Privacy policy

Last Updated: August 9, 2026

At Energized Crystals, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise interact with our store.

This Privacy Policy explains what information may be collected, how it may be used, and the choices you may have regarding your information.

Information We Collect

Depending on how you interact with our store, we may collect information such as:

- Name

- Billing and shipping address

- Email address

- Telephone number, if provided

- Order and purchase information

- Payment and transaction information

- Information you provide when contacting us

- Information you voluntarily provide through forms, reviews, or other interactions with our website

- Technical information about your device and website activity, such as IP address, browser type, pages visited, and interactions with the website

Payment information is generally processed by third-party payment providers rather than being stored directly by Energized Crystals.

How We Use Information

We may use information to:

- Process and fulfill orders

- Process payments

- Ship products

- Provide customer service

- Respond to questions and requests

- Maintain and improve our website

- Prevent fraud and unauthorized transactions

- Communicate with you about your order

- Send marketing communications when permitted and when you have provided the appropriate consent

- Understand how customers use our website

- Comply with legal obligations and protect our rights

Service Providers and Third Parties

We use Shopify and other service providers to operate our online store, process payments, provide shipping and fulfillment services, analyze website activity, and support other business functions.

Information may be shared with these providers when reasonably necessary for them to provide services to us or to you.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, safety, property, or security of Energized Crystals, our customers, or others.

Cookies and Similar Technologies

Our website and third-party services may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand website traffic, measure advertising performance, and improve the customer experience.

Your browser or device may provide controls for managing cookies and similar technologies.

Marketing Communications

If you choose to receive marketing communications from us, you may unsubscribe at any time by using the unsubscribe option provided in the communication or by contacting us through our Contact Us page.

We do not require you to receive marketing communications in order to purchase from Energized Crystals.

Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain types of data processing.

To make a privacy-related request, please use our Contact Us page and clearly state that your request concerns your privacy or personal information.

We may need to verify your identity before completing certain requests.

We will handle valid privacy requests in accordance with applicable law.

Children's Privacy

Energized Crystals does not knowingly collect personal information from children in circumstances where collection is prohibited by applicable law.

If you believe a child has provided personal information to us in a manner that violates applicable law, please contact us through our Contact Us page.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing agreements.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact Energized Crystals through our Contact Us page.

Energized Crystals